I'm sorry about the issue. Are you able to print a photo from outside Microsoft Pictures Library?
Do you have windows xp, vista, or 7, or 8, 10?
Please reply at the box below. Thank you,
Yes, I'm here. If you open the Pictures folder (don't open Microsoft Pictures Library), and/or any subfolder, then open a photo there, then can you print it there?
Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?