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Russell H.
Russell H., Printer and Office Tech
Category: Printers
Satisfied Customers: 9547
Experience:  11+ yrs experience, inkjets & lasers, from huge to portable
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I'm stuck. I have a Canon LBP6000, just installed, got

Customer Question

Hello. I'm stuck.
I have a Canon LBP6000, just installed, got latest driver from Canon website, cannot make it print. Please help.
Jon
Submitted: 1 year ago.
Category: Printers
Expert:  Russell H. replied 1 year ago.

Hi, thank you for contacting JustAnswer.com. My name is Russell. I will do my best to provide the right answer to your question.

Try restarting the computer (and turning Off the printer for about 2 minutes) then send a *really* simple test print, from the simplest application you have, e.g. TextEdit. MS Word is comparatively complex, has its own settings, etc., so it is not a really good basic test printing application.

How new is the printer?

Is it directly attached with a USB cable, or is it networked?

Did you connect the printer up before installing the driver from the Canon website? or after?