Printer Repair Questions? Ask IT Technicians for Answers ASAP
Hello my name is***** do not rate until we are finished. I look forward to assisting and am very sorry to hear that you are having this problem. I want to warn you that it is possible you will need to replace a part in order to fix this. There are a few different things that can cause this and a couple different parts so we would need to troubleshoot to find out for sure. Have you tried replacing the entire maintenance tank yet? Just changing the chip on it does not always work.
Do both of them have replaced chips? I actually meant replacing it with a new one that does not have a generic chip.
I apologize but I am going to need to opt out and open this to all experts.