Printer Repair Questions? Ask IT Technicians for Answers ASAP
Hi there and welcome
Its an usually issue with it reading the memory which can be caused by residue power so I want you to do the following as the first step please.
Remove the power to the printer by unplugging it from the power socket and wait 5 minutes.
Then connect the power, turn on the printer and tell me if it now prints correctly please.
Let me know the results please
Can you uninstall the printer from the computer and restart the computer.
Then install the printer again and tell me please if it now prints correctly.
Please let me know the results
From which program are you printing?