Hi,I'm sorry about the issue. Is there any error or message when printing from the internet?Are you able to print anything else, such as a photo or a document, etc.?Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?Please reply at the box below. Thank you,
Is there any error or message when printing an internet website?
What is the name of your Internet / browser program, such as Microsoft Edge, Internet Explorer, Firefox, Chrome, etc.? Have you tried printing from both Microsoft Edge and Internet Explorer program? How about trying another browser?
Can I connect remotely to your computer, so I can troubleshoot the issue directly on your computer together with you?
When you are available, please reply at the box below to continue. Thank you.