Printer Repair Questions? Ask IT Technicians for Answers ASAP
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How old is your printer?
Also did this happen on its own or was it like this after a cartridge replacement?
Hi and thanks for the information.
You are correct this one doesn't have a print head cleaning capability. What is wrong is the print head itself needs to be replaced due to this condition. The pump has failed and is leaking ink through the heads.
Its easy to replace, not too expensive,and you can get that from Best Buy or Staples. If they don't have it in stock you could order from there, worst case I can put you in touch with someone who sells these for your system.
In any case, I will stick with you until this is complete.
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