Printer Repair Questions? Ask IT Technicians for Answers ASAP
Hi there,It sounds like the paper may not be feeding correctly when printing in Duplex mode.
If there are any fragments of paper inside the duplex feeder, or if the rollers are worn, the paper will not get fed correctly and the printing will not be complete, as the page does not flip over correctly.
If you could scan in an affected printed duplex document I may be able to tell further what is the likely cause of the problem.