Hello and thank you for choosing JA for your support needs. Sorry to hear of this issue. Has there been any storms near you in the past few days or known power surges in your area? What is the age of the printer? What where you doing when you noticed the printer had failed?
Ok,, So what is the closest Major City near you in Australia???
Address:***** Sydney NSW 2000, Australia
Phone:+61 2 9723 2347
Open today · 8:00 am – 6:00 pm
I would ask that you take the printer to the above repair shop as they are close to you and have the "Highest Rating" for businesses near you.
Due to the length of time and that it has been months since you have used it. It needs to be looked at in person by a repair Technician/Engineer.
Please consider a positive rating for the service received.