How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Nathan Your Own Question

Nathan
Nathan, Engineer
Category: Printers
Satisfied Customers: 20318
Experience:  Computer networking/repair. 12+ years experience.
59725966
Type Your Printers Question Here...
Nathan is online now
A new question is answered every 9 seconds

Why can't I get ink tanks to work when replacing them oj my

Customer Question

why can't I get ink tanks to work when replacing them oj my MG 6320?
Submitted: 1 year ago.
Category: Printers
Expert:  Nathan replied 1 year ago.

Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.

Sorry to hear you’re having trouble.

Do you have any issues when using the proper genuine/oem canon cartridges?

Customer: replied 1 year ago.
not to my recollection
Expert:  Nathan replied 1 year ago.

What specific problem are you having with these ones? Are you getting an error message? Blank pages?

Customer: replied 1 year ago.
I never received an answer to my problem, I am leaving my premises after I finish this and won't be back until Monday AM. Thank you
Expert:  Nathan replied 1 year ago.

I have not yet provided an answer, and cannot yet as I needed additional details from you.

If you can please answer the follow up questions I've asked, I can give you an appropriate response:

Do you have any issues when using the proper genuine/oem canon cartridges?

What specific problem are you having with these ones? Are you getting an error message? Blank pages?

Expert:  Nathan replied 1 year ago.

Checking back in with you on Tuesday here, as I still need information from you to provide a response.