Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.
Sorry to hear you’re having trouble.
Do you have any issues when using the proper genuine/oem canon cartridges?
What specific problem are you having with these ones? Are you getting an error message? Blank pages?
I have not yet provided an answer, and cannot yet as I needed additional details from you.
If you can please answer the follow up questions I've asked, I can give you an appropriate response:
Checking back in with you on Tuesday here, as I still need information from you to provide a response.