Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.
Sorry to hear you’re having trouble.
If you make a photocopy from the glass in color mode (try to copy something that is already blue/navy) how does that come out?
This is a 2014 model printer, past the warranty period. Canon does not support their products for free outside of warranty, so you'd be paying (more, in fact) for support from them.
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