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Nathan, Engineer
Category: Printers
Satisfied Customers: 24041
Experience:  Computer networking/repair. 12+ years experience.
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Two problems: 1. A couple of weeks ago, after replacing all

Customer Question

Two problems:
1. A couple of weeks ago, after replacing all color cartridges, yellow ink began to leak and streak printed pages. I wiped the interior. Carefully with a lab wipe and cleaned up the problem.
2. Today I get an error message saying "Printer Error Turn power off and then on again...
Cycling power does not help.
Submitted: 1 year ago.
Category: Printers
Expert:  Nathan replied 1 year ago.

Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.

Sorry to hear you’re having trouble.

Are you using genuine epson inks or generic/refilled cartridges?
Do you get a specific error code/number?

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