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VanMagnus Systems
VanMagnus Systems, Engineer
Category: Printers
Satisfied Customers: 1149
Experience:  I have more than 20 years of experience in the Printer Hardware and Software support. A+ certified.
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I have samsung scx 4521F attached to my lap top. All of a

Customer Question

I have samsung scx 4521F attached to my lap top. All of a sudden is not printing file from my computer. Message: "printer is in error state" and "current printer port is not supported for the printer status". Any suggestions? Thank you
Submitted: 1 year ago.
Category: Printers
Expert:  VanMagnus Systems replied 1 year ago.

Hello and thank you for choosing JA for your support needs. Sorry for the issue. I need to ask, did you just change the TONER?

Customer: replied 1 year ago.
no. Printer works - I can copy etc.
Customer: replied 1 year ago.
at this point I want to cancel everything. First you are quoting me $35 then charge came to $64 and now additional $27.
Please cancel this service.
Expert:  VanMagnus Systems replied 1 year ago.

Ok, I have not changed the Price at all Sir or Madame. I will send this to Customer Service to resolve the price issue....

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