Hello!Thank you for your question. I am Shefin and I look forward to helping you with your issue today.
Please let me know the operating system (E.g. Windows 7, Mac OS X 10.7) and connection type (USB or wireless), so that I can assist you better.Thank you.S H E F I N
Please turn off the printer, computer and the router for two minutes. Then, restart all and try printing.
If the issue persists, we have to reset wireless on the printer.
S H E F I N