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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5072
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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WON'T PRINT - SAYS PRINTER ERROR

Customer Question

WON'T PRINT - SAYS PRINTER ERROR
Submitted: 1 year ago.
Category: Printers
Expert:  Viet - Printer Tech replied 1 year ago.

Hi,

I'm sorry about the issue. Does the error show on the printer's screen or on the computer's screen?

Is the printer connected to the computer with a USB cable? Or is the connection wireless?

Are you still able to make a copy from the printer's glass (not print from the computer)?

Do you have windows xp, vista, or 7, or 8, 10, or mac computer?

Please reply at the box below. Thank you

Customer: replied 1 year ago.
Cancel this request!! you have not called or given any advice. fixed problem myself. cancel any charges as I will not pay. is this a scam?????