Printer Repair Questions? Ask IT Technicians for Answers ASAP
I'm sorry about the issue. Do you mean the printer model Brother MFC-240C? Or another model?
If it is an all-in-one printer, are you still able to make a copy from the printer's glass (not print from the computer)?
Do you have windows xp, vista, or 7, or 8, 10, or mac computer?
Please reply at the box below. Thank you
Was this printer working previously fine on this windows 8.1 computer?
When did this issue first occur?
Do you know how to open Control Panel on your windows 8.1 computer?
Please reply at the box below. Thank you.
Please try the following fix:
If that does not work, please reply at the box below, so I can troubleshoot the issue further. If everything is fine, can you please take a moment to rate my service by clicking on the 5-star icon at the top, then click on Submit when it shows up. Thank you very much for your patience,