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VanMagnus Systems
VanMagnus Systems, Engineer
Category: Printers
Satisfied Customers: 1138
Experience:  I have more than 20 years of experience in the Printer Hardware and Software support. A+ certified.
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Customer Question

iT'S ME AGAIN - CHARLES -**************
Submitted: 1 year ago.
Category: Printers
Customer: replied 1 year ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  VanMagnus Systems replied 1 year ago.

Hello, what is the issue??

Customer: replied 1 year ago.
I just talked with one of our experts and gave him all the questions that you have asked for but I forgot his name. You can call me at xxxxxxxxx. thanks
Customer: replied 1 year ago.
Cleared paper jam. Makes copies ok from computer. Can't send or receive faxes or make copies from machine. Screen keeps saying document jam/too long. I believe machine needs re-setting.
Expert:  VanMagnus Systems replied 1 year ago.

About to call you in less then 5 minutes...

Expert:  VanMagnus Systems replied 1 year ago.

Calling you now...

Expert:  VanMagnus Systems replied 1 year ago.

http://support.brother.com/g/b/faqend.aspx?c=gb&lang=en&prod=mfcj4420dw_us_eu&faqid=faq00000694_033

Expert:  VanMagnus Systems replied 1 year ago.

As per our talk above is the video that should resolve the issue for you....

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