Hi there and welcome
Have you done a print alignment yet on the printer? Please let me know and what other steps you have taken.
Thanks, ***** ***** know it is not a software issue
It is the print head that has faulted.
I am really sorry about this and you are going to have to return the printer to have this replaced. It will be covered by the warranty if this has not expired, and the replacement will be done at no cost to you.
I am really sorry about this, and if you have problems, or would like any additional information or assistance, please do not hesitate to let me know.
And if you can take a second to rate my service, that would be greatly appreciated.
I cannot see it from this, as its based on what the retailer offered you.
By default it is 1 year though some retailers offer two or even longer. You will need to check with the retailer you bought it from sorry.
If you need anything else, please let me know.
And please remember to rate my service via one of the stars at the top of the screen then submit