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Nathan
Nathan, Engineer
Category: Printers
Satisfied Customers: 20343
Experience:  Computer networking/repair. 12+ years experience.
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My printer keeps producing very light copies.... I then have

Customer Question

My printer keeps producing very light copies.... I then have trouble faxing them as they are unreadable.. Please advise....(###) ###-#### *****
Submitted: 1 year ago.
Category: Printers
Expert:  Nathan replied 1 year ago.

Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.

Sorry to hear you’re having trouble.

Does this happen equally on all copies?
Have you changed the toner/drum recently?
Are you using genuine brother cartridges, or a generic/refilled one?

Expert:  Nathan replied 1 year ago.

Can you please go into the settings menu (from the printers front panel) and run the Test print or Demo Print and let me know if those come out light as well?

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