How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Richard Your Own Question
Richard
Richard, Technician
Category: Printers
Satisfied Customers: 33889
Experience:  Printer and scanner problem resolver for over 15 years
32989067
Type Your Printers Question Here...
Richard is online now
A new question is answered every 9 seconds

My epson 4990 photo just quit. Will not turn on, no light.

Customer Question

My epson 4990 photo just quit. Will not turn on, no light. 110v source ok.
Submitted: 1 year ago.
Category: Printers
Expert:  Richard replied 1 year ago.

Hi there and welcome

Can you remove the power to the wall socket then hold the power button down for 60 seconds then release.

Then connect the power and then try to turn it on

tell me if it then gets any power please.