Printer Repair Questions? Ask IT Technicians for Answers ASAP
I am the person that will be helping you today.
Before we begin, may I ask "how" the signal was 'improved'? Knowing this information will help me, help you.
I will be standing by.
Thank you for the update. I may need to take a look at your new configuration to figure out what was changed and why it is affecting the printer as such.
May I start a remote screen sharing session with you so that I can better help you resolve this problem?
When the remote begins, a chat window will appear that we can use to communicate with each other.
I am sorry to hear that. Thank you for your time. I will send up the refund request for you now.