How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Michael Hannigan Your Own Question

Michael Hannigan
Michael Hannigan, Technician
Category: Printers
Satisfied Customers: 11189
Experience:  25+ Years Experience Computers, Electronics, and Printers - HP, Canon, Xerox, Ricoh, Lexmark, Oki, Ghestner, Konica Minolta, Kyocera, Sharp
23511658
Type Your Printers Question Here...
Michael Hannigan is online now
A new question is answered every 9 seconds

It keeps telling me to load paper and the drawer is full

Customer Question

It keeps telling me to load paper and the drawer is full
Submitted: 1 year ago.
Category: Printers
Expert:  Michael Hannigan replied 1 year ago.

hello. My name is***** can help you with your question.

This means that the type of paper the printer is expecting or the size of paper the printer is expecting is not being detected. When you print from your application, go to the file menu and then prints and in the print dialog, make sure that the size of the paper that is loaded in the printer is the same size as the paper that you have selected the print dialog. Then try printing again.

Mike

Expert:  Michael Hannigan replied 1 year ago.

Have I answered your question or do you need additional information?

I would appreciate a moment of your time to rate my level of service, OK, GOOD, or EXCELLENT at your convenience.

Mike