does it give an error message on either the printer or the computer ? If so what message
does it look like it is trying to print but spits out a blank page ?
well yes it wont print without cartridges did the problem start when you put in new cartridges or did you put the new cartridge in because of the problem and they didnt solve it.
it probably needs the print heads cleaned
you can do the self cleaning routine 2 or 3 times before you decide it isnt working.
On the printer control panel, press the Setup button ().
Press the Right Arrow button () to select Tools, and then press OK.
Press the Right Arrow button () to select Clean Printhead, and then press OK. The printer cleans the printhead.