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WesPCDr
WesPCDr, Technician
Category: Printers
Satisfied Customers: 1503
Experience:  Over 5 years as a computer and printer repair technician
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Hl-2140 printer error flashing and drum flashing have

Customer Question

hl-2140 printer error flashing and drum flashing have replaced drum and toner unit will not reset error and drum still flashing
Submitted: 1 year ago.
Category: Printers
Expert:  WesPCDr replied 1 year ago.

Hi, I’ll be glad to help with the printer issue.

Expert:  WesPCDr replied 1 year ago.

You can reset the drum counter after replacement.

Follow these steps:

1.Remove the drum unit and toner cartridge. Wait 1 minute.
2.Replace the drum unit and toner cartridge into printer.
3.The Drum LED continues to blink if the drum counter was not reset when you replaced the drum. We need to reset this now!
4.Open the front cover of the printer
5.Press and hold down Go button for about 4 seconds until all the LEDs light up.
6.Once all 4 LEDs are lit, release the Go button
7.Close the front cover.
8.Your drum is now reset.