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Freddy M.
Freddy M., Technician
Category: Printers
Satisfied Customers: 18398
Experience:  Years of IT and customer support experience
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Hullo thankyou I cannot move the ink cartridges to the

Customer Question

Hullo thankyou I cannot move the ink cartridges to the middle to change them
Submitted: 1 year ago.
Category: Printers
Expert:  Freddy M. replied 1 year ago.

Hello my name is***** look forward to assisting and am very sorry to hear that you are having this problem.

We need to tell the machine you are going to change the ink, what version of windows or mac is on the computer it is connected to?