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Nathan
Nathan, Engineer
Category: Printers
Satisfied Customers: 24024
Experience:  Computer networking/repair. 12+ years experience.
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My printer keeps telling me the paper is jammed. Sometimes

Customer Question

My printer keeps telling me the paper is jammed. Sometimes I'll get some copies but then it stops again. Just lately I'm getting none! I put the paper in correctly (don't push it in), have re-booted the computer, have unplugged and replugged cords and.....nothing! Please tell me what I'm not doing correctly.
Submitted: 1 year ago.
Category: Printers
Expert:  Nathan replied 1 year ago.

Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.

Sorry to hear you’re having trouble.

Does the printer ever give you any specific error message/code?