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Richard
Richard, Technician
Category: Printers
Satisfied Customers: 31123
Experience:  Printer and scanner problem resolver for over 15 years
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My WF-2660 is frozen. It will not shut off and the info

Customer Question

My WF-2660 is frozen. It will not shut off and the info window reads (printing, Ink is low w/a red M) it will not respond to a request for "maintenance" and will not respond to my request to "print" from my computer.......this is the fourth time I have
typed this request and each time it wipes my question and give me a blank screen.....what's the problem? Martin Sherman e-mail:***@******.***
Submitted: 1 year ago.
Category: Printers
Expert:  Richard replied 1 year ago.

Hi there Martin and welcome

Sorry about the issue posting your question, you may have an issue in your browser causing this.

With the printer, can you remove the power to the printer (disconnect it from the wall socket) and let it sit for 10 minutes.

Then connect the power back, turn it on and tell me please if it now functions.