Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.
Sorry to hear you’re having trouble.
Your machine requires the HP 932XL Ink Cartridge and HP 933 Color Ink Cartridge
You may order those online here: http://amzn.to/1FWmULB
They are difficult to find locally.
If you have any other questions, just let me know. Otherwise, please do remember to rate my service prior to logging off, hopefully I have earned an “excellent”. I also invite you to contact me directly with any future support needs at http://bit.ly/1Md4aNC
Thank you, ***** ***** a good day,