How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask MasterFixIt Your Own Question

MasterFixIt
MasterFixIt, Technician
Category: Printers
Satisfied Customers: 9137
Experience:  I have been fixing Printers and copiers for over 30 years.
11519491
Type Your Printers Question Here...
MasterFixIt is online now
A new question is answered every 9 seconds

I have an Epson XP-810 all in one printer scanner. This is

Customer Question

Hi
I have an Epson XP-810 all in one printer scanner.
This is the 2nd time I have had this problem and it was easy to fix but I don't remember how I fixed it.
I get the message that the scanner is not connected to the computer. It is connected and the printer is working fine. There have been some updates made to the printer scanner and I wonder if a setting was changed.
I don't think there is anything wrong with the scanner...I just think there must be some setting that got changed.
Thank you
Linda Olson
Submitted: 1 year ago.
Category: Printers
Customer: replied 1 year ago.
My scanner is working now. Do not need an answer. Thanks, Linda
Expert:  MasterFixIt replied 1 year ago.

Hi Linda, thats great!

If you do need us in the future by all means please ask, we can help;-)

Have a great day Linda.

Tech Michael