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Nathan
Nathan, Engineer
Category: Printers
Satisfied Customers: 23066
Experience:  Computer networking/repair. 12+ years experience.
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My HP Officejet 5740 printer is in error mode. How do I fix

Customer Question

my HP Officejet 5740 printer is in error mode. How do I fix it?
Submitted: 1 year ago.
Category: Printers
Expert:  Nathan replied 1 year ago.

Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.

Sorry to hear you’re having trouble.

What is the specific error message/code you are getting?

Customer: replied 1 year ago.
it just says there is printer error. how can I find the error message?
Expert:  Nathan replied 1 year ago.

It should show something right on the display, an error code such as b200, C000, etc

Expert:  Nathan replied 1 year ago.

If nothing, turn it off then back on and see if it shows anything. You may have to press the home button or touch on the exclamation or lightening icon on the screen to get more info

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