Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.
Sorry to hear you’re having trouble.
What is the specific error message/code you are getting?
It should show something right on the display, an error code such as b200, C000, etc
If nothing, turn it off then back on and see if it shows anything. You may have to press the home button or touch on the exclamation or lightening icon on the screen to get more info