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Ask Michelle Your Own Question

Michelle
Michelle, Printer Expert
Category: Printers
Satisfied Customers: 4687
Experience:  B.Sc. Computer Science with Honors
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Printer Error. Code 0xEA

Customer Question

Printer Error. Code 0xEA
Submitted: 1 year ago.
Category: Printers
Expert:  Michelle replied 1 year ago.

Hi, My name is ***** ***** i will be assisting you

Please turn off printer and unplug power cord

remove the cartridges and check the paper feed tray, roller assembly area and the area where the carriage moved for any stuck obstruction like paper, paper clips, pins etc and if found remove it.
once done turn the unit back on and check

Expert:  Michelle replied 1 year ago.

let me know the status and i will suggest further

Customer: replied 1 year ago.
what do I do now?
Customer: replied 1 year ago.
Can the technician call me tomorrow? It is late now and time for bed.
Expert:  Michelle replied 1 year ago.

let me know whenever you wish to resume tomorrow

Customer: replied 1 year ago.
Call me after 8 am PST
Expert:  Michelle replied 1 year ago.

post me a message tommorow and we will resume

Customer: replied 1 year ago.
How do I post you?
Expert:  Michelle replied 1 year ago.

open your email and you will see an email from just answer...open the just answer email and click on view answer...this page will reopen ..reply to me on this page