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Ask Viet - Printer Tech Your Own Question

Viet - Printer Tech
Viet - Printer Tech, Printer Technician
Category: Printers
Satisfied Customers: 35232
Experience:  Troubleshoot printers, scanners, etc.
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I am having a problems loading the software drivers scanner.

Customer Question

I am having a problems loading the software drivers for my scanner.
Submitted: 1 year ago.
Category: Printers
Expert:  Viet - Printer Tech replied 1 year ago.
Hi,
I'm sorry about the issue. Is it printing fine?
Is there any error or message when scanning?
Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?
Please reply at the box below. Thank you
Expert:  Viet - Printer Tech replied 1 year ago.

Hi,

I'm sorry about the issue. Is it printing fine? Is there any error or message when scanning?

Have you tried anything?

Can you please check the label(s) on the Lexmark 3500-4500 for any other model, such as X3550 or X4530, etc.?

Please reply at the box below. Thank you,