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VanMagnus Systems
VanMagnus Systems, Engineer
Category: Printers
Satisfied Customers: 1139
Experience:  I have more than 20 years of experience in the Printer Hardware and Software support. A+ certified.
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I replaced my black toner cartridge with a new brother one

Customer Question

I replaced my black toner cartridge with a new brother one and the machine keeps saying "replace the toner cartridge" Have done it 4 times. HELP
Submitted: 1 year ago.
Category: Printers
Expert:  VanMagnus Systems replied 1 year ago.

Hello and thank you for choosing JA for your support needs. Sorry for the issue Sir or Madame, you will need to reset the Toner Cartridges to resolve this issue. Please see below:

https://www.youtube.com/watch?v=aHkKeJnqg8Q

Please chime in and let me know of your results.

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