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VanMagnus Systems
VanMagnus Systems, Engineer
Category: Printers
Satisfied Customers: 1139
Experience:  I have more than 20 years of experience in the Printer Hardware and Software support. A+ certified.
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I have a Brother printer MFC-9330CDW. I replaced the Yellow

Customer Question

I have a Brother printer MFC-9330CDW. I replaced the Yellow drum and followed instructions in doing it, but cannot get it to print. The read-out on the printer keeps telling me to "slide the green tab on drum unit." I have done this to the Yellow drum without success. I have also done the same with the other 3 drums. All to no effect.
What do I need to do?
***** *****
Submitted: 1 year ago.
Category: Printers
Expert:  VanMagnus Systems replied 1 year ago.

Hello and thank you for choosing JA for your support needs. I am sorry that this issue is vexing you. Please follow the link below. You will need to reset the Drum to resolve this issue:

https://www.youtube.com/watch?v=8JKmVLHZ80E

Chime in and let me know of your results....