Hi there and welcome
I have a very clear step by step guide that will step you through exactly how to setup the printer so it can be used.
You go from step 1 through to the end to set it up and it can be viewed here
this will show you clearly how to set it up and of course I am still here so any issues just let me know.
If you have any problems, or would like any additional information or assistance, please do not hesitate to let me know.
Else if you can take a second to rate my service by clicking one of the stars at the top of the screen then submit, that would be greatly appreciated.
ok, the payment failed for your phone call.
But when you say it will not turn on, you mean there is no sign of life from it at all?
that is what I am doing here.
you replied, it will not even turn on. I need you to clarify, you mean it will not start at all, there is no sign of life from it at all?
ok, remove the power cable from the power socket and wait 10 minutes
Then connect the power again and tell me if it now turns on please.
Does the printer work at all, now?
If not, it may be defective (or erratic enough to be considered as such) and worthy of being returned to the vendor or store.
If so, I hope that Richard's advice ultimately proved to be useful. But let me know if it needs further help.
Sorry I am not sure why another expert decided to jump in here.
But did it power on again? do you get any power from it?