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Freddy M.
Freddy M., Technician
Category: Printers
Satisfied Customers: 18398
Experience:  Years of IT and customer support experience
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WorkForce 845, when turning printer power on, says, printer

Customer Question

WorkForce 845, when turning printer power on, says, printer error, turn printer off and back,,after numerous tries,, same message
Submitted: 1 year ago.
Category: Printers
Expert:  Freddy M. replied 1 year ago.

Hello my name is***** look forward to assisting and am very sorry to hear that you are having this problem. Please do not rate until we are finished.
I want to warn you that it is possible you will need to replace a part in order to fix this.
There are a few different things that can cause this and a couple different parts so we would need to troubleshoot to find out for sure.
If you open the machine is the carriage stuck on the right side?

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