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Ask Viet - Printer Tech Your Own Question

Viet - Printer Tech
Viet - Printer Tech, Printer Technician
Category: Printers
Satisfied Customers: 35232
Experience:  Troubleshoot printers, scanners, etc.
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I have an OfficeJet Pro 8600 printer. I see where the disk

Customer Question

I have an OfficeJet Pro 8600 printer. I see where the disk says that it will accommodate OS 10.6.
I have OS X 10.9.
What do I have to do to get a disk that will work with this version of Mac?
Submitted: 1 year ago.
Category: Printers
Expert:  Viet - Printer Tech replied 1 year ago.

Hi,

I'm sorry about the issue. Don't use the printer CD disk. To get this printer working on your Mac OS X 10.9, please click on the HP website below in order to download / install the full printer driver / software:

http://ftp.hp.com/pub/softlib/software12/COL51752/oj-125213-3/HP-Inkjet-SW-OSX-Mavericks_v12.34.37.dmg

Reference:

http://support.hp.com/us-en/product/HP-Officejet-Pro-8600-e-All-in-One-Printer-series---N9/4322914/model/4323658/drivers/

Please reply at the box below to continue troubleshooting. Thank you.