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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5068
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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I had to reinstall my MG7160 after upgrading to WIN 10 the

Customer Question

I had to reinstall my MG7160 after upgrading to WIN 10 the printing works fine, but it won't scan through WORD or Adobe Acrobat 8 - it has been fine since I first installed it, until the OPS upgrade?
Submitted: 1 year ago.
Category: Printers
Expert:  Viet - Printer Tech replied 1 year ago.
Hi,
I'm sorry about the issue. What windows version did you have previously?
Can you please tell me how you've reinstalled your Canon MG7160 printer/scanner?
Please reply at the box below. Thank you.