Hello my name is***** do not rate until we are finished. I look forward to assisting and am very sorry to hear that you are having this problem. I want to warn you that it is possible you will need to replace a part in order to fix this. There are a few different things that can cause this and a couple different parts so we would need to troubleshoot to find out for sure. Does this happen when you fax all numbers or only one? Have you only tested faxing one number?
I apologize but I need to opt out and open this to all experts.