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Michael Hannigan
Michael Hannigan, Technician
Category: Printers
Satisfied Customers: 11686
Experience:  25+ Years Experience Computers, Electronics, and Printers - HP, Canon, Xerox, Ricoh, Lexmark, Oki, Ghestner, Konica Minolta, Kyocera, Sharp
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What network is my printer and why does it say off line and

Customer Question

what network is my printer and why does it say off line and how do I stop printing something, This printer is using all my paper, I need to stop it
Submitted: 1 year ago.
Category: Printers
Expert:  Michael Hannigan replied 1 year ago.

Hello my name is***** can help you with your Printer troubles.

But in order to help you best, ***** ***** to know a bit more general information:

- Can you please provide the printer's full model number and Manufacturer's name?

- Can you tell me is your printer is physically attached to a computer, or did you try to set it up wirelessly?

I have other questions that I must ask you, but I need you to please answer those two questions FIRST in order to give you the proper help.