Printer Repair Questions? Ask IT Technicians for Answers ASAP
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You would need to go into your HP Director, or perhaps your HP Solution Center program, on your computer, and set Scan settings to a darker level.
HP Director, or HP Solution Center are the programs HP distributes with scanning-capable all-in-one printers, to manage them with.
Which of the two (HP Director, or HP Solution Center) do you have on your computer?