Printer Repair Questions? Ask IT Technicians for Answers ASAP
Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.
Sorry to hear you’re having trouble.
Go into your computer/control panel, devices/printers folder. Right click the HP, then Remove Device.
Reboot, then go here: http://bit.ly/1MfrsEi to download the latest drivers to reinstall.