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Nathan
Nathan, Engineer
Category: Printers
Satisfied Customers: 23512
Experience:  Computer networking/repair. 12+ years experience.
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I have a relatively new model WF-4630. I am unable to print

Customer Question

I have a relatively new model WF-4630. I am unable to print or copy. A message keeps coming up to fix a rear paper jam. I have looked in all areas where there could be a jam and there is no jam. But when I try to print or to copy this message returns. What do I do?
Submitted: 1 year ago.
Category: Printers
Expert:  Nathan replied 1 year ago.

Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.

Sorry to hear you’re having trouble.

Expert:  Nathan replied 1 year ago.

Is there a specific error code number given?

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