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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5068
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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Getting my HP Office jetPro 8610 to print online

Customer Question

getting my HP Office jetPro 8610 to print online
Submitted: 1 year ago.
Category: Printers
Expert:  Viet - Printer Tech replied 1 year ago.
Hi,
I'm sorry about the issue. Was the printer working previously with the same computer?
Is there any error or message?
Are you still currently able to make a copy from the printer's glass (not print from the computer)?
Is the printer connected to the computer with a USB cable? Or is the connection wireless?
Do you have windows xp, vista, or 7, or 8, or mac computer?
Please reply at the box below. Thank you