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MasterFixIt
MasterFixIt, Technician
Category: Printers
Satisfied Customers: 9317
Experience:  I have been fixing Printers and copiers for over 30 years.
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Epson wf-7620 will not finish power on sequence. turn on

Customer Question

Epson wf-7620 will not finish power on sequence. turn on power screen lights up print head moves and then screen goes blank and all lights blink.
Submitted: 1 year ago.
Category: Printers
Expert:  MasterFixIt replied 1 year ago.

Hi, I am Tech Michael and will be assisting you today. I am a Master Technician that's dedicated to giving you the best Answer possible.

If you are new to the site, this is briefly how it works:

1. We may need some back and forth to exchange information (if needed) and there is no extra cost for replying.

2. I will only give you the best possible Answer for your problem without the ability of actually being present with you.

The better you describe the problem, the quicker I can help ;-)

3. I am a Master Technician and have over 30 years of experience Hands on.

4. Remember to leave a Positive Rating after we're finished. it doesn't cost anything additional to rate kindly;-)

I am only compensated for my time and expertise if you rate kindly.

How old is your printer?

Has it had a lot of use?

Also has there been any storms or power outages in the area just prior to this problem?

Thank You,

Michael

Customer: replied 1 year ago.
question 1. The printer is only 1 year old.
2. The printer has only had intermittent use in my wife's classroom. The printer was taken out of service the second week of June 2015 and set on a table in my house for 2 months. Power was unplugged. Two weeks ago we took the printer back to her school, plugged it in and turned it on and noticed the problem.
3. No power outages during the time we tried to power on the printer.
Expert:  MasterFixIt replied 1 year ago.

Hi thank you for that info. When you turn on the printer, how long does it try before it shuts down?

Also do you get any blinking light on the unit after it cuts off?

That will tell me quite a bit;-)

Thanks

Tech Michael