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Michelle
Michelle, Printer Expert
Category: Printers
Satisfied Customers: 4864
Experience:  B.Sc. Computer Science with Honors
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I have lost my password printer 5520 can you help please

Customer Question

Hello I have lost my password ***** my printer 5520 can you help please
Submitted: 1 year ago.
Category: Printers
Customer: replied 1 year ago.
My printer is a Hewlett Packard and I have lost the password
Expert:  Michelle replied 1 year ago.

Hi my name is ***** ***** I will be the expert working with you today to help resolve the problem you have posted.

I am sorry to hear that you are facing problem with your printer.

Did you lost the password ***** connect to the wifi router for wireless printing?

Customer: replied 1 year ago.
Wireless printing from ipad
Customer: replied 1 year ago.
The wireless router is working fine
Expert:  Michelle replied 1 year ago.

Hi my name is ***** ***** I will be the expert working with you today to help resolve the problem you have posted.

I am sorry to hear that you are facing problem with wireless printing from your ipad.

Please use the following instructions to check/setup:

iPad: http://www.apple.com/support/ipad/assistant/airprint/

Expert:  Michelle replied 1 year ago.

The Photosmart 5520 certainly works with Airprint. The only factors that can prevent it from working are going through a router that doesn't support Bonjour (Multicasting), or having 'Bonjour' disabled in the printer settings (it is on by default).

This will have the steps to troubleshoot standard Airprint issues. See the section "What if a 'No AirPrint Printers Found' message displays on my Apple"
How to Use Apple's AirPrint Over a Wireless Network:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02623193&cc=us&dlc=en&lc=en&product=5157536&tmp...