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Michelle
Michelle, Printer Expert
Category: Printers
Satisfied Customers: 4663
Experience:  B.Sc. Computer Science with Honors
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I have a pixma mg5320 printer. I have the installation CD

Customer Question

I have a pixma mg5320 printer. I have the installation CD and had it installed on my old PC. I now have a new PC with windows 10 and when I try to install the software I keep getting a message the printer driver is already in use.
Submitted: 1 year ago.
Category: Printers
Expert:  Michelle replied 1 year ago.

Hi my name is ***** ***** I will be the expert working with you today to help resolve the problem you have posted.

I am sorry to hear that you are facing problem with your Canon printer.

Expert:  Michelle replied 1 year ago.

did you try to install windows 10 driver and then use the printer.

Expert:  Michelle replied 1 year ago.

you would need windows 10 driver software to make the printer work.

you can click here to download the driver and install it.

Expert:  Michelle replied 1 year ago.

If you find any problem installing the driver let me know.

You must download the correct version of windows 10 driver check before you download that you have windows 10 32 bit or 64 bit installed on the computer.