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Ask Shefin Your Own Question

Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
Satisfied Customers: 4922
Experience:  Working as tech support specialist with a worldwide computer manufacturer.
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I just purchased a new Dell Computer. I have windows 10. My

Customer Question

I just purchased a new Dell Computer. I have windows 10. My old printer would not work with the new Dell. I purchased i WF3640. I have installed the ink cartridges paper and connected the Dell and the WF3640. I ran the disk. I cannot print anything. The blue light is blinking. I need to be walked thru how to get the printer to print
Submitted: 1 year ago.
Category: Printers
Expert:  Shefin replied 1 year ago.

Hello!

Thank you for your question. I am Shefin and I look forward to helping you with your issue today.

Are you able to copy like Xerox without using the computer?

How do you connect the printer to the computer? Using USB cable?

Do you get any error code or lights on the printer?

Thank you.

S H E F I N