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MasterFixIt
MasterFixIt, Technician
Category: Printers
Satisfied Customers: 9257
Experience:  I have been fixing Printers and copiers for over 30 years.
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I am trying to connect my Lanier LP226CN computer (which is

Customer Question

I am trying to connect my Lanier LP226CN computer (which is apparently the same as my Aficio SP 410DN printer it replaces) to Mac Yosemite 10.10.5
Ethernet seems to work, with green lights.
It finds it and it connects with it which takes a few seconds, but then gives me the message that, "The printer is not responding."
Help! (Please and thank you.)
Submitted: 1 year ago.
Category: Printers
Expert:  MasterFixIt replied 1 year ago.

Hi, I am Tech Michael and I will be assisting you today.

Please be patient as these are technical questions that may require a bit of conversation to solve. Also remember to be detailed in your description of the problem. That will help me make a diagnosis quickly for you.

How old is your printer?

ALso are you sure you have the correct drivers?

Thank you for choosing Just Answer.

Tech Michael