Hello!Thank you for your question. I am Shefin and I look forward to helping you with your issue today.
Please let me know the operating system (E.g. Windows 7, Mac OS X 10.7) and connection type (USB or wireless), so that I can assist you better.Thank you.S H E F I N
I would suggest you try reinstalling the latest driver for the printer. Please go to the link below, download and install the latest driver, MG6100 series MP Driver Ver. 1.05 (Windows 10/10 x64/8.1/8.1 x64/8/8 x64/7/7 ... .
If the issue persists, or you have any questions, please be back and let me know.If you appreciate my service, please rate it EXCELLENT by clicking the EXCELLENT (5 Stars) and Submit. My goal is to provide you with excellent service – if you feel you have gotten anything less, please reply back, I am happy to address follow-up questions. Thank you for your business!Thank you!S H E F I N
If the issue persists, or you cannot
Are you able to follow the instructions I have given?
S H E F I N