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VanMagnus Systems
VanMagnus Systems, Engineer
Category: Printers
Satisfied Customers: 1138
Experience:  I have more than 20 years of experience in the Printer Hardware and Software support. A+ certified.
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Can't get laptop or other devices to find printer. SAVIN

Customer Question

Can't get laptop or other devices to find printer. SAVIN SG3110SFNW. The printer status says "ok" or connected.
Submitted: 1 year ago.
Category: Printers
Expert:  VanMagnus Systems replied 1 year ago.

Hello and thank you for choosing JA for your support needs. I am sorry for the issue, but I am here to assist in its resolution.

A quick question;

What color is the status light?

Customer: replied 1 year ago.
Green. It is a new printer that I just hooked up for first time. I and t thru easy set up guide and it says connected.
Expert:  VanMagnus Systems replied 1 year ago.

Ok... Now what operating system are you using??

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